Great Game Products offers technical support
over the phone. Our technical support specialists can be reached
at 202-558-7913 or toll Free : 1-800-381-0763
Monday, Tuesday, Wednesday and Friday from 12:00 PM - 5:00 PM (EASTERN STANDARD TIME) Your support request will be answered within one business day.
Great Game Products is constantly trying to improve our support for our customers.
We have started using a system to track our customers issues. Once you fill out a form you will receive an email with a ticket number.
The ticket number will also be a link so that you can view the status of your request.
Please make sure you pick a department for your request.
You will get a response to your email within 48 hours.
For questions dealing with the bidding
and/or play we need the deal number as well as
the bidding (and the play, if applicable) up to the point where the situation
occurs. It is also useful for us to know what conventions you are using for each
partnership, what thinking time you have set for Bridge Baron (the longer it thinks,
the better it plays), and any other information that seems relevant.
If you did not receive your activation key please click on Contact Us below and select "Need Activation Key" as the Problem category. Then send us your activation key.
For directions on finding your hardware footprint Click Here
Click here to find out about our support ticketing system.
Great
Game Products
7825 Tuckerman Lane, Suite 206
Potomac, MD 20854
United States and Canada call:
1 800-GAMES-4-U (1 800-426-3748) or 301-299-9005
International callers, please dial:
+1-301-299-9005
